GreekGreeting (“we,” “us,” “our”) operates greekgreeting.com. This policy explains what personal information we collect, how we use it, and your rights regarding it.
Information We Collect
When you place an order, we collect:
- Contact details – name, email address, billing address (collected by Stripe during checkout)
- Personalisation details – the recipient’s name and your custom message, which you provide so we can build your card
- Payment information – handled entirely by Stripe; we never see or store your card details
If you contact us directly (e.g. by email), we also keep a record of that correspondence.
How We Use Your Information
We use the information you provide to:
- Process your payment and confirm your order
- Build and personalise your greeting card
- Email you your finished card
- Respond to questions or support requests
- Meet our legal and accounting obligations
We do not sell or rent your personal information to third parties, and we do not use your recipient’s name or message for anything beyond creating your card.
Third Parties We Use
- Stripe – processes all payments and stores your billing details securely. See Stripe’s Privacy Policy.
- Hostinger – hosts our website and stores order/card data on our server.
- Meta (Facebook) – we use the Meta Pixel to measure the performance of our Facebook and Instagram ads and to build advertising audiences. See Meta’s Privacy Policy.
- Jetpack Stats (Automattic) – we use this to see basic visitor statistics for our website, such as page views.
Data Retention
We keep order records (including personalisation details) for as long as needed to fulfil your order and meet accounting/legal requirements, after which they may be deleted.
Your Rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct inaccurate information
- Delete your information, where we’re not legally required to keep it
To make a request, email us at yiasou [at] greekgreeting [dot] com.
Cookies
Our website uses basic cookies for site functionality (e.g. remembering your session), plus statistics and advertising cookies as described below. We also use the Meta (Facebook) Pixel, which places cookies and collects information about your visit – such as pages viewed and actions taken – to help us measure the performance of our Facebook and Instagram ads and show you more relevant ads. Meta may combine this information with other data they hold about you. You can learn more, or manage your ad preferences, via Meta’s Privacy Policy.
For a full list of the cookies we use, their purpose and how long they last, see our Cookie Policy. You can manage your cookie preferences at any time using the consent banner on our site.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
Questions about this policy? Email yiasou [at] greekgreeting [dot] com.